Frequently Asked Questions
Everything you need to know about your Valfré order.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During peak seasons or major sales, processing may take up to 5 business days.
What is your return policy?
We accept returns on unworn and unwashed items with original tags attached within 30 days of delivery. Please note that sale items and intimates are final sale.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I care for my Valfré apparel?
To keep your pieces looking their best, we recommend washing in cold water on a gentle cycle and hanging to dry. Always check the specific care label inside each garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Afterpay.
Can I change or cancel my order after it's been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.